From the beginning

System integration

Consulting services

Product fulfillment and configuration

Training

LAN/WAN consulting, design and installation services

Project management

Internet, intranet connectivity

Asset management

Hardware maintenance

Disaster recovery

Help desk

Financing and leasing options

Technology staffing

Management reporting

 

 

Look to ComputerLand to provide the technology services your business needs

Whether yours is a Fortune 500 corporation or a local business with ten employees, ComputerLand has the capability, the expertise and the systems to meet your technology needs. From rapid, low-cost product procurement to enterprise-wide networking, ComputerLand can provide a total solution--from staffing your IS project teams, to managing your technology assets and procuring the equipment that makes it all happen.

An industry pioneer since 1976, ComputerLand can claim a stability unique in an industry where accelerating change is the only constant. We were the first dealer to sell the IBM PC, and first to sign with Hewlett-Packard, Compaq and other industry leaders to sell their personal computers. Over the years, we've evolved from a PC retailer to a high-end systems integrator, riding the crest of the technology wave to meet the dynamic needs of American business.

ComputerLand has grown with the technology--from the dawn of the PC to today's complex and tightly integrated solutions. We are well prepared to provide cutting-edge productivity tools to the business, government and educational communities.

We are one of the nation's most established providers of network integration, configured multi-vendor microcomputer products, on-site systems maintenance, phone support and end-user training.

As a ComputerLand client, you will benefit from the best of two worlds: a stable, national organization, coupled with the flexibility and personal attention of a locally owned-and-managed business.

Working with ComputerLand is easy. With 1,600 systems engineers and 1,200 technicians coast to coast, and partnerships with best-of-breed third-party suppliers, we offer a complete range of technology services:

 

Networking Solutions

Networking means more today than LANs, WANs, servers and nodes. It means high-performance Ethernet, big pipes to the Internet, internetworking across platforms and geographies, ATM, frame relay, and end-to-end security. It means integrating heterogeneous systems, transparently.

With our highly trained staff of systems engineers, and partnerships with leading companies such as 3Com, Bay Networks, Microsoft and Novell, ComputerLand is ready to consult with you on your network, then design, deliver, install, and support it with fault-detection, monitoring and ongoing project management.

With ComputerLand as your networking partner, you'll have the freedom to focus on your core business--not on the equipment that enables it.

 

State-of-the-Art Product Procurement

ComputerLand provides the industry's best procurement and distribution services, shipping product worth over $1 billion a year from distribution centers that have a picking-accuracy rate of 99.96 percent.

We maintain a large and comprehensive inventory of more than 25,000 products from over 700 manufacturers. Our configuration centers are ISO 9000 certified and staffed by 200 technicians. We also offer the pricing clout that only one of the world's highest-volume dealers and service providers for Apple, Compaq, Hewlett-Packard, IBM and other leading manufacturers can deliver. We're your earliest, most reliable, window to the benefits of new technology as it emerges.

Our service options include:

 

Technology Staffing

ComputerLand provides technically astute, trained and certified professionals to augment our clients' permanent IT organizations, either on a full-time or project basis. We can supplement your staff with technicians, systems engineers, analysts, programmers, procurement specialists and project managers. Our technicians receive extensive training and are fully certified by the leading hardware and software manufacturers.

These outsourced personnel have full access to the entire ComputerLand support structure, as well as to all our suppliers' technical support resources. In these outsourcing relationships, ComputerLand opens up its complete range of business technology resources, and handles training, technology refreshes and more.

 

Hardware Service

ComputerLand's 2,800 service professionals are authorized to provide service for products from the leading manufacturers. As a result, ComputerLand technicians have instant access to the best service and support solutions these manufacturers can offer. Our technicians and systems engineers provide warranty and post-warranty service to all top-tier manufacturers and are platform-neutral. We offer a single point-of-contact for all your service needs, whether local or nationwide. And we will provide you with full management reporting, with service-call history and closure rates. ComputerLand service offerings include:

 

Help Desk Support

Answers to your support questions about hundreds of applications and network operating systems are a phone call away to the ComputerLand Help Desk. Our manufacturer-authorized professionals use sophisticated call-management, escalation, analysis, project management and reporting systems to get clients back on line in minimal time. The ComputerLand Help Desk can even offer a single point-of-contact for your hardware service calls.

 

Specialty Services for Optimizing Computing Environments

Asset management--How do you plan and budget your PC lifecycle costs? Do you know where all your PCs are? How do you evolve and refresh your technology? Do you track your organization's moves, additions and changes? Managing your organization's technology assets also means locating, financing, acquiring and installing the latest hardware and software. It means taking a periodic "equipment audit" to ensure central control.

You can call in several vendors to supply each piece of the technology-asset puzzle, but why not make a single call to ComputerLand instead? You'll sidestep the hassles of lost time, overlapping expenses, mismatched equipment, obsolescence, finger-pointing and the danger of data loss. We'll manage it all for you.

Using our sophisticated enterprise desktop-planning tool, we'll give you the insight and analysis you need to manage your PC support infrastructure. You'll be able to keep up with technology refreshes and equipment warranties, determine your true cost of PC ownership, and assess your overall information systems expenditures.

 

Consulting--We're ready to answer your toughest questions and help you plan your next technology project, whether it's a ten-node LAN, or an intranet linking a multi-site enterprise network via the World Wide Web.

 

Disaster recovery--If a hurricane, earthquake, theft, or any disaster in between knocks your business out for the count, rely on ComputerLand to get your IS systems back up and running. We'll work around the clock to minimize your downtime, recover lost data and put you back in the action ahead of your competition.

 

Training--As office automation technology evolves at accelerating speed, can you afford not to provide formal training? With ComputerLand training, your company will see a greater return on investment, increased productivity, lower employee turnover, less need for IS end user support and higher employee satisfaction.

ComputerLand is one of the nation's leading computer-education organizations, training thousands of end users each year on over 200 applications, including Windows NT, Sun systems, Novell, IBM OS/2 and Internet solutions. We offer training at more than 100 locations nationwide and on-site at clients' premises.

We provide trained and certified instructors to deliver a professionally developed curriculum, customized to your specific needs, to assure that your users can exploit all the power you've put on their desktops.

 

Project management--Who can manage your next technology rollout? Look to ComputerLand, where project management is our speciality. We handle new technology rollouts, data conversions, product staging, training, systems and network configuration and more--and on deadline.

 

Financial

ComputerLand's leasing programs offer cost-effective financing options to organizations of all sizes, covering maintenance, software, training, support, Help Desk and, of course, hardware and technology refreshes.

 

National Accounts

Nowhere is ComputerLand's unique combination of local management and national coverage more clearly defined than in our National Accounts Program. Our coverage and capabilities enable us to implement program rollouts of virtually any size. An extensive electronic communications network linking our locally-owned branches with ComputerLand Headquarters and distribution centers assures real-time project coordination.

Our multi-site clients also benefit from:

 

Add to all those benefits the advantages of central configuration and staging, regional and national rollouts and express 48-hour ship-configured services and it's easy to see why national companies count on ComputerLand.

 

Your key to the future

With more than 200 branches coast to coast, ComputerLand has the capabilities, the knowledge and the systems ready to meet your computing needs, whether your organization is large, medium or small.

As your national technology resources manager, ComputerLand provides a single source for all your business-technology requirements, a one-stop shop where consultants are trained to provide complete solutions. Partner with ComputerLand and let us use our resources to help you meet your computer technology needs.