Owners Only Bulletin - November 1999

Owners Only Bulletin

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ComputerLand Franchise Agreement Changes Take Effect January 1

by Tim Rush, Vice President of Operations, ecLand.com General Manager

1. MONTHLY ROYALTY DECREASE FROM 0.5% to 0.0% FOR YEAR 2000

Effective January 1, 2000 the Royalty Percentage used to calculate Monthly Royalty fees due ComputerLand Corporation on the gross revenue of all ComputerLand Franchises will be reduced from the current rate of 0.5% to 0.0%. That new percentage is applicable to franchise gross revenues earned on or after the effective date (not before.). Reduction of the Royalty Percentage to zero does not remove each Franchise's obligation to provide monthly reporting of its gross revenue.

Please continue emailing the reports to rreport@synnex.com or mail them to:

ComputerLand Corporation, a SYNNEX Information Technologies Company

3797 Spinnaker Ct.

Fremont, CA 94538

ATTN: Royalty Accounting

ComputerLand Corporation is making this annual change for the year 2000 in accordance with applicable ComputerLand Franchise Agreement and/or Amendment provisions. Under those same provisions, it retains the right to make such a change once annually in any succeeding contract year(s). This royalty reduction notice does not apply to the 4 - 5 franchisees on the Traditional Royalty Plan.

2. LINE ITEM PRICING ON TIER ONE*

ComputerLand Corporation will implement Line Item Pricing for all Tier One vendors effective January 1, 2000. Tier One vendors are Compaq Computer Corporation, Hewlett-Packard, IBM Personal Computer Company, and Toshiba America Information Systems. Line item pricing or market pricing is pricing determined by ComputerLand Corporation, at its sole discretion, based on existing market conditions, and includes a profit component.

As of this change, ComputerLand Corporation and its parent company, SYNNEX Information Technologies, Inc. ("SYNNEX"), may use market (line item) pricing on ALL products purchased by ComputerLand Franchises, rather than the cost-plus markup pricing previously employed. Line item pricing on Tier Two manufacturer's products was previously put into effect January 2, 1998.

*Please note that the purpose of this announcement is to drop the requirement of the cost plus mark up pricing structure provided in the ComputerLand Franchise Agreements. Although ComputerLand Corporation and SYNNEX will apply line item pricing on all products commencing January 1, 2000; for many products this line item pricing will be determined by ComputerLand Corporation and SYNNEX by applying a cost plus mark-up formula.

3. ILS MONTHLY LICENSE FEE INCREASE

Effective January 1, 2000 the Monthly License Fee required for each installed ILS location will increase from the current amount of $500 to $1000 per month. The first due date for ILS fees at the new rate will be February 1, 2000 for ILS usage the previous month.

ComputerLand Corporation is making this Monthly ILS License Fee change for the year 2000 in accordance with applicable ILS Nonexclusive Software License Agreement provisions. Under those same provisions, it retains the right to make such a change once annually in any succeeding agreement year(s). For most ComputerLand franchises a copy of that license agreement is attached as Exhibit A to their 1995 "Cost Plus" Franchise Agreement Amendment ("CP Amendment").

All other license agreement provisions remain unchanged. All other contract provisions remain unchanged. If you have any questions, please do not hesitate to contact Tim Rush at tim.rush@computerland.com, Larry Davis at larry.davis@computerland.com or your inside sales representative at (888) 888-3002.

ecLand.com Reseller Model

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by Tim Rush, ecLand.com General Manager

At the October 1999 ComputerLand Conference in Palm Springs, CA, we updated you on the progress of the ecLand.com Reseller Model, and were very pleased to know that the majority of you are very interested in the model.

At that time, we promised to deliver the Reseller Model on October 25th. Although that date has come and gone, we have begun our beta testing today and anticipate to have the site fully functional no later than the last week of November, if not sooner.

Key Features

One of the key features that forced us to delay the launch of the Reseller Model is your ability to review orders placed by your customers, and release them using one of three payment methods: flooring, net terms, or credit card. We anticipate that this feature will be fully operational by our new promised date.

Other key features of ecLand.com:

¨ One Source industry view of product pricing and availability. One Source partners include: Ingram Micro, Tech Data, Merisel, Inacom, and Pinacor.

¨ Product catalogs with more than 100,000 IT products searchable by categories, manufacturer, price range, etc.

¨ Online system configurator for IBM, HP, and white box computers.

¨ Online order placement, order status, tracking information, and history

¨ Customer specific pricing grids

¨ And more…

Extended Data

After the Conference meeting in Palm Springs, we signed a contract agreement with PCOrder to receive extended product attribute data. The extended data includes technical specifications, product images, marketing text, and product glossaries. We are adding this new feature to our system, and expect to release it at a later date.

Call Us to Sign Up

We greatly value the relationship with all the ComputerLands and are looking forward to hearing from you. We believe ecLand.com can drive incremental business for ComputerLand Franchisees. A solid, multi-distributor, reasonably priced, end-to-end, eCommerce solution combined with your local expertise and customer relationships can now compete with other internet and superstore offerings. We hope to have the opportunity to contribute to your success and profitability and are confident that ecLand.com will do just that!

If you would like further information about the Reseller Model, or if you wish to sign-up, please contact Sam Ajam @ 1-888-3ECLAND. We look forward to hearing from you soon.

ComputerLand Owner’s Exchange – Up and Running!!

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by Larry Davis, Manager, ComputerLand Franchising

Now available for ComputerLand franchisees – as promised by Kevin Lemke (ComputerLand – Grand Forks, ND) – a web-based ComputerLand Owner's Exchange! Kevin took on this task in response to the need for an easy to use online discussion site.

Several Discussion Forums are already in progress:

Ø ILS or a replacement

Ø TGI format and content suggestions

Ø National Conference format and content suggestions

To read messages and join in a discussion forum, go to http://www.clgf.com/Forums/Index.cfm?CFApp=7

You do not need a login or password at this time. For instructions, see the user's guide online and be sure to bookmark the location in your Internet browser for return visits.

Bruce Cable, owner of ComputerLand - Dallas/Wichita Falls, TX and first to start a forum thread, comments:

"Kevin - Thanks for the new forum. I think this (discussion forum) is a great idea!" Other first time users echo the same sentiments! Many thanks to Kevin for his efforts, once again showing the power of the ComputerLand network to provide benefits for all!

Contact Kevin directly with any questions, ideas for improvement, or other suggestions at:

(701) 787-6328 before 12:00 CT

(701) 772-0355 after 12:00 CT

or Fax: (701) 772-3543

klemke@corpcomm.net

or, better yet, post a message to the "Suggestions for New Forums" on the Owner's Exchange.

Now the question is — What to do with the email Owner’s Exchange? Give us Feedback.

There are two open issues:

1. Should we keep the email Owner's Exchange along with the "online Owner's Exchange?

2. If "YES", should its ISSUE messages be posted to a Discussion Forum as well as being forwarded via email. All REPLY messages would still only be forwarded via email, so you could really have "either/or" options for interacting with fellow owners.

We Need YourFeedback

If you DO WANT to keep the email Owner's Exchange, send an email to the Owners' email Exchange. Indicate whether you want ISSUE messages posted to a Discussion Forum. It will take a positive vote by a majority of email Exchange participants for either of these actions to be taken.

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Corporate Announcements

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Press Release

SYNNEX Names Scott Shamlin to Lead Manufacturing Operations; Announces Vice Presidents of Computer Telephony and Storage Divisions

FREMONT, CA (September 15, 1999) — SYNNEX Information Technologies, Inc., a leading distributor of computer products and peripherals, announced the addition of several new executives. New on board in Fremont, CA: Scott Shamlin, Sr. Vice President and General Manager of Manufacturing Operations and David Liscom, Vice President of Storage Products. In Greenville SC, SYNNEX's Eastern Sales Office: Andy Heyman, Vice President of Computer Telephony.

Scott Shamlin reports to Bob Huang, SYNNEX's President and CEO, as the Sr. Vice President and General Manager of Manufacturing Operations. Shamlin formerly was Compaq's Vice President of Supply Chain Optimization, spearheading the Optimized Distribution Model. At Motorola, he led the Technologies Division with the Panda Project, and held various executive positions. "We are very pleased to have Scott Shamlin lead our manufacturing division. I believe that he will be a great asset to that division, considering his 30 years of world class manufacturing experience and his leadership of Compaq's Alliance partner program," said Bob Huang.

Andy Heyman, Vice President of Computer Telephony, will direct efforts to focus on market opportunities for computer telephony products. Heyman has 13 years experience in sales and marketing and was the President and founder of Catalyst Telecom, a commercial distributor of telephony and computer telephony products. He also served as Vice President of Merchandising at Gates/Arrow. "Andy Heyman's experience in starting up Catalyst as a commercial distributor will be very valuable to SYNNEX in focusing on market opportunities for these emerging technologies," said Bob Huang.

SYNNEX also announced David Liscom as the new Vice President of Storage Products in Fremont, CA. Liscom formerly was Director of Sales and Marketing at Samsung's Optical Disk Division, and brings a wealth of experience with other storage manufacturers including Fujitsu, Maxtor, TEAC, and JTS. Bob Huang said "Liscom has many long-term relationships with most of SYNNEX's storage vendors, and his sales experience with the manufacturers should help us grow our market share and revenue within this segment of the business."

Press Release

SYNNEX Offers Customers Electronic Payment Option

SYNNEX makes automatic draft setup easy; customers can eliminate COD charges.

FREMONT, CA (September 27, 1999) - SYNNEX Information Technologies, Inc., a leading distributor of computer products and peripherals, announced an electronic payment option to simplify billing for computer sales orders. Customers who choose this automatic payment option specify an account from which SYNNEX will debit payment five business days after the sales order invoice date.

SYNNEX's Credit Department is coordinating the effort. Tom Harbin, Director of Credit - East says, "We believe that participating in this program is simple and efficient and we encourage our customers to consider this payment option. This program especially benefits customers who currently pay COD in two ways: elimination of the COD charge and the need to prepare a check for the delivery. Also, the automatic payment clears the invoice faster than a COD payment, thus giving those customers more buying power."

The entire approval and setup process takes only about two weeks. To set up this electronic payment option, customers fill out an electronic funds transfer (EFT) authorization form (printable from the web site), and include a voided check for the specified bank account. SYNNEX tests the funds transfer before it goes "live" to ensure everything is working correctly.

Other financing and payment options at SYNNEX include terms account, pre-payment by cashier's check, company check or wire transfer, credit card, flooring and leasing. SYNNEX can also arrange alternative financing such as joint purchase orders, assignment of purchase order, bank letters of credit, lockbox or escrow arrangements. Prospective customers may go to the SYNNEX web site and choose "Prospective Customers" to access an online credit approval form or a printable form to fax.

Press Release

SYNNEX Partners with Quote Desk, Provides Customers Increased Visibility of Inventory

Resellers Employing Quote Desk Software Enjoy Efficiencies in Sales and Purchasing

FREMONT, CA and ARCADIA, CA (October 26, 1999) -- SYNNEX Information Technologies, Inc., a leading distributor of computer products and peripherals, today announced a partnership with Quote Desk Software, a leading provider of sales productivity software and e-business solutions for the computer industry.

SYNNEX will leverage Quote Desk Software’s unique reseller tools to enable resellers to manage SYNNEX product information, retrieve real time price and availability from the SYNNEX web sites, and generate internal sales documents based on that product information. Quote Desk 32 bridges the gap from the browser-based tools into reseller back-office applications, thus streamlining the sales and purchasing process for resellers.

By providing resellers real time access to SYNNEX product information within a robust, comprehensive sales management application, SYNNEX will enhance its presence in both the computer channel and in Quote Desk’s existing install base of over 7,000 computer industry sales reps.

“This partnership with Quote Desk allows us the opportunity to provide resellers with real time SYNNEX inventory and pricing data in a very efficient application” says Rob Walker, Associate Vice President of E-Commerce Services at SYNNEX. “Resellers now have full visibility to real time SYNNEX and OneSource inventories at the click of a button from within Quote Desk.”

“Helping resellers increase sales is our number one priority, ” says Doug Andrews, founder and president of Quote Desk Software. “We are pleased to support SYNNEX in their focus on productivity solutions for their resellers.”

About Quote Desk Software

Quote Desk Software is a leading provider of sales productivity software and e-business solutions for the computer industry that enable the suppliers, resellers, and end users to buy and sell computer products online with integration into back-office systems. Quote Desk Software applications have enabled billions of dollars of transactions in the computer channel.

Quote Desk Software is a wholly owned subsidiary of A+ Micro, Inc. located at 22 La Porte Street, Arcadia, California, 91006. Telephone 800.286.4276 or visit www.quotedesk.com . Quote Desk and LivePrice are trademarks of Quote Desk Software. All other trademarks and tradenames are the property of their respective companies.

Contact: Quote Desk Software

Debbie Andrews (626) 821-4950

debbie@quotedesk.com

Press Release

SYNNEX Steps Up Manufacturing Focus; Designated Sales Division Focuses on Manufacturing Offerings

Business Strategy Follows Manufacturing Outsourcing Trends

FREMONT, CA -- (October 29, 1999) -- SYNNEX Information Technologies, Inc., a leading contract manufacturer and distributor of computer products and peripherals, announced a new sales division to further promote and extend SYNNEX's manufacturing offerings: channel assembly for Hewlett-Packard and IBM; contract manufacturing for leading server and storage solutions companies; and white boxes. Leveraging SYNNEX’s direct vendor relationships and logistics strength, the sales teams will actively pursue new business in these areas.

Heading the new division is Steve Ichinaga, Vice President of U. S. Sales for Manufacturing and Logistics and a 16-year sales and management veteran at SYNNEX. "Steve Ichinaga has an impeccable professional record and is highly regarded at SYNNEX and within our customer base. In his new role, Steve will manage business teams on both coasts," says Bob Huang, President and CEO of SYNNEX Information Technologies, Inc.

“Today, SYNNEX has a very solid reputation building PCs, workstations, and servers for some of the largest names in the industry. We will use the expertise and infrastructure we've developed for our biggest customers as we extend offerings to a wider breadth of clients,” says Steve Ichinaga.

Extended Channel Assembly Opportunities

In Channel Assembly Sales, the sales team will showcase SYNNEX's proven track record in channel assembly to recruit new customers and facilitate business opportunities. SYNNEX is currently ranked #1 for build quality among all Channel Assembly partners for both HP and IBM. Supporting this effort is SYNNEX's newest (fourth) US manufacturing facility, located in Fremont. With the addition of the Fremont facility, SYNNEX doubled its current Channel Assembly capacity.

High Value-Added Products

SYNNEX plans to be proactive in tapping into the growing manufacturing outsourcing trend. The second group, High Value-Added Product (HVAP) Sales, will pursue business with leading server and storage solutions companies. “Unlike other contract manufacturers, SYNNEX has direct relationships with partners such as Intel, Seagate, Western Digital, Quantum and other peripheral vendors. These relationships and our distribution channel allow SYNNEX to take a more aggressive inventory position and permit greater flexibility and a faster product ramp up,” says Steve Ichinaga. “In addition, our distribution business allows SYNNEX to seamlessly ship our customers' product directly to the end user.”

White Box

The third sales group will focus on expanding SYNNEX’s existing white box business. "Our logistics experience as a distributor is widely-known. What is less widely publicized today is our world class manufacturing operations and our electronic expertise. These core competencies combine to form a very powerful and unique solution for anyone who requires manufacturing and logistic solutions,” said Steve Ichinaga.

Press Release

SYNNEX Offers Hewlett-Packard's Newest Business PC, the HP Brio BA200

The latest evolution in Hewlett-Packard's industry-leading products for small-to-medium business is now available at SYNNEX .

FREMONT, CA (October 26, 1999) - SYNNEX Information Technologies, Inc. a leading distributor of computer products and peripherals, announced that it is one of two distributors chosen for Hewlett-Packard's newest low-cost business PC. At estimated street prices from U.S. $499 to $699, the HP Brio BA200 offers maximum value to small business and a branded option for traditional purchasers of white boxes. Hewlett-Packard also recently announced a $400 savings through a mail-in rebate when customers subscribe to an Internet solution with a HP business partner.

The high-quality, low-priced HP Brio BA200 includes Microsoft ®Windows® 98 and is compatible with Windows 2000. The HP Brio BA200 is certified for Novell networks, facilitating easy integration into a networked environment. Powered by the latest Intel® Celeron ™ 433 MHz or 466 MHz processor, its 32 MB or 64MB SDRAM is expandable to 512 MB. The Brio BA200 comes with 40X CD-ROM, and a 4.2 GB or 8.4 GB Ultra ATA 133 hard drive. A 56K V.90 PCI modem is available on Celeron™ 466 MHz models. Also of importance to small businesses - HP's one-year onsite warranty and phone support 24 hours a day, seven days a week.

Jennifer Korpak, Hewlett-Packard Brio Product Manager says "We've been very pleased with SYNNEX and their success with their customers, especially in the SMB (small and medium business) space. They have really grown the HP Brio PC business in the past few years. Their enthusiasm and proven success with other recent HP projects made them an easy choice for us."

"SYNNEX is proud to be chosen by Hewlett-Packard to promote this new product series. We feel that HP's release of this product represents a serious approach to establishing a stronghold in the SMB market," says Peter Larocque, Sr. Vice President of Sales and Product Management at SYNNEX. "The HP Brio BA200's feature set and price point should allow VARs to focus on delivering products at the right price point and on following up with the expected service business (installing the PCs for the SMB end-user.)"

"Since we have a leadership position with the SMB resellers, our focus is on additional expected value adds, increased reconfiguration needs, and bundles (with products required to set up a complete SMB office). We expect that most white box customers will take a serious look at this new product line up. We are expecting product to arrive soon, but have somewhat of a backlog after our rollout at our national conference two weeks ago. We encourage our reseller customers to plan ahead," says Mr. Larocque.

E-business Jump-Start

Customers who purchase the new HP Brio BA200 and subscribe to an HP Brio Internet Solution will enjoy partner benefits, high-speed internet access, and a complete e-business package to help them design a web site and create an online store that will help their business grow.

High Demand Anticipated

SYNNEX expects high demand for the new HP Brio BA200. Resellers can count on SYNNEX's logistics expertise to meet their customers' needs with direct shipments to end-users and same-day shipping.

Company Information - About Hewlett-Packard

Hewlett-Packard Company - a leading global provider of computing and imaging solutions and services for business and home - is focused on capitalizing on the opportunities of the Internet and the proliferation of electronic services. HP plans to launch Agilent Technologies as an independent company by mid-calendar 2000. Agilent consists of HP's test and measurement, semiconductor products, chemical analysis and healthcare solutions businesses, and has leading positions in multiple market segments. HP has 123,500 employees worldwide and had total revenue of $47.1 billion in its 1998 fiscal year. Information about HP, its products and the company’s Year 2000 program can be found on the World Wide Web at

http://www.hp.com.

SYNNEX/ComputerLand Management Changes

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Many promotions and changes have been announced at SYNNEX/ComputerLand during 2^nd and 3^rd quarters. To keep you up to date, here is a summary of those changes.

August/September/1999

· Jeff Chen joined SYNNEX as Vice President of Manufacturing and co-leads the Compaq manufacturing team with Bob Marks, VP of Manufacturing-Compaq. Jeff has 25 years of experience in the PC and electronic products industry. He previously held the positions of Vice President of Manufacturing at Umax Computer Corporation in Fremont, Manufacturing Plant Manager at MTI, SBIP in Taiwan, and AVP of Manufacturing, Material Management with MiTAC.

· C.K. Cheng was promoted to Sr. Vice President of Components and Networking Products. C.K. previously was responsible for product marketing of MiTAC systems, Intel/Microsoft, and component products and also managed VC investments. Before June 1998, C.K. managed SYNNEX's contract manufacturing business.

· Dan Feeney will focus on the Internet business opportunities in our manufacturing operations as Associate Vice President of White Box/ISP system products.

· Ryan Hellams is the new Product Manager for Compaq products. This is a much deserved promotion for Ryan who has shown stellar results in both sales and product management.

· Andy Heyman will direct the start up of a new Computer Telephony business unit as Vice President of Emerging Technologies. The focus of the business unit is market opportunities for computer telephony. With a background of 13 years experience in sales and marketing, Andy founded Catalyst Telecom, and served as the company's President. He also previously served as Vice President of Merchandising at Gates/Arrow.

· Tony Huey, Vice President of Finance, resigned from SYNNEX effective 9/9/99. According to Kevin Chuang, Chief Financial Officer, Tony will help with the transition as a consultant until a replacement is found, and in the meantime, Gary Gulmon assumes Tony's responsibilities in the treasury, check processing and finance areas.

· Shigeto Ito was named Director of Corporate Sales, Japan, reporting to Bob Huang. Shigeto was a Vice President in charge of new technology products for Akia Corporation USA, General Manager at Alpha Peripherals (owned by Mitsumi Electric Corp., Japan) and held various business executive positions at Tandy Corporation.

· Patrick Lee joined SYNNEX as Director of Business Strategy, reporting to Bob Huang. Patrick held a strategic role as a senior regional manager of Business Planning and Development for American Express in Hong Kong and previously worked for Pfizer Pharmaceutical in New York as a business analyst. He also held financial positions with SmithKline Beecham and contract negotiation positions with Integrated Physician Services.

· David Liscom was hired as SYNNEX's new Vice President of Storage Products. Liscom formerly was the Director of Sales and Marketing at Samsung's Optical Disk Division and brings a wealth of experience with other storage manufacturers including Fujitsu, Maxtor, TEAC, and JTS.

· Chris Nordlund joined SYNNEX as Director of Credit-West, reporting to Kevin Chuang, Executive Vice President and CFO. Chris formerly was with Fujitsu Computer Products of America where he was the Credit and Collections Manager for eight years, and prior to that, he was National Credit Manager for Businessland.

· Scott Shamlin joins SYNNEX as Sr. VP and GM of Manufacturing Operations and reports to Bob Huang. With more than 30 years of world class manufacturing experience, Scott is familiar to many MiTAC and SYNNEX manufacturing personnel. He led Compaq's Alliance partner program and most recently served as Compaq's Vice President of Supply Chain Optimization. He also spearheaded the Optimized Distribution Model (also called BTO/CTO).

October, 1999

· Billy DeYoung was promoted to Supervisor of the East Coast Components team. Billy has been with SYNNEX since 1997, doing outstanding work as Sr. Product Champion of Storage products -- working with vendors, customers and our internal sales departments.

· Steve Jow was promoted to Associate Vice President of Sales for the Western US, reporting to Peter Larocque. In the position of Director of Strategic Accounts, Steve made significant contributions to the division's growth.

· John Lighthill joined SYNNEX as Director of Components Sales, reporting to C.K Cheng and will head this new SYNNEX team. John has extensive sales experience in semiconductor products, graphic cards and other peripheral products and was formerly the Director of Sales at Hercules Computer Technology, Inc.,, responsible for channel and sales activities in North America

· Steve Stambaugh was promoted to Director of Strategic Sales (East). Steve brought a broad base of experience in Sales, Marketing and Merchandising when he joined SYNNEX in 1996 as Manager of the Midwest VAR team. He was promoted to Sales Manager of the Strategic East division, which grew tremendously under his leadership.

· Todd Tanaka was promoted to Director of Branded/Commercial Products (including VAR West and Computerland West.) Todd has nine years experience in Marketing and Sales and has two consecutive "Outstanding Sales Rep of the Year" awards to his credit. Todd and his team are responsible for record-setting growth in VAR West Sales group and Todd has successfully handled top accounts.

November, 1999

· Peggy Fong became SYNNEX's Controller, Manufacturing Operations reporting to Kevin Chuang, Executive VP and Chief Financial Officer. Peggy will work closely with Scott Shamlin, Sr. Vice President and General Manager of Manufacturing Operations. Peggy has an impressive background and previously was the CFO/COO at Hercules Computer Technology, Inc.

· Sandy Salah came on board as Director of Corporate Marketing and Investor Relations, reporting to Bob Huang. She will be responsible for corporate marketing, public relations and investor relations. Most recently, Sandy was the Vice President of Corporate Relations at Savoir (formerly Western Micro Technology.)

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About ECExpress – and Ordering Online

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Thank you for your continuing support of ECExpress. ECExpress now includes combined product inventories from SYNNEX's One Source partners, Ingram Micro, Tech Data, Merisel, Pinacor and Inacom (inventories are currently updated every 24 hours.)

Contact EC Support: Hours: Monday-Friday 5:30AM ‑ 5:30PM, Pacific Time

Phone: (888) 668 7558

E-Mail: ecexpress@synnex.com

ECExpress Password To obtain a password, contact your Sales Representative.

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Kingston/SYNNEX Internet Referral Partnership Announced

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By Bob Evans, Product Manager, ComputerLand

SYNNEX and Kingston have launched an internet referral initiative. SYNNEX is the first distributor to be linked with Kingston's web site, which gets over 1.5 million hits to their site per week.

Reseller customers who use Kingston's web based memory configuration tool, can select SYNNEX as the source to purchase the product. These customers will have their web session and shopping cart transferred seamlessly to ECExpress. Once in ECExpress, they can get real time pricing, real time inventory, and complete their order. They also have the option of returning to the Kingston site for "more shopping".

Customers who are not currently using ECExpress will have an opportunity to call SYNNEX directly to set up an account and complete their order.

This project is an example of SYNNEX's continuing efforts to leverage our superior electronics services. Our goal is to be able to package and offer this tool to other vendors for use on their web sites.

On Kingston's home page, resellers can choose "Memory Configurator" to search for a specific manufacturer, model and part number. When the configuration data displays, resellers have the option to click "Online Purchase from Kingston Partners." From there, click the "Reseller" button to transfer to the SYNNEX ECExpress ordering system. Steps are listed below:

1. Go to www.kingston.com

2. Choose Memory Configurator

3. Search by manufacturer, model and part number, adding the item to your shopping basket

4. From the Kingston partner categories, choose Reseller

5. Click the SYNNEX link to go to www.synnex.com/iiop/Ec_Kingston

Sales and Marketing

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COMPUTERLAND EVENTS 2000

Hilton Head Island to Host 1999 President’s Club Winners

May 10 - 14, 2000

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The ComputerLand event of the year is not so very far away. President's Club 2000 is planned for beautiful Hilton Head Island; home of the country's best golf, tennis and hospitality. Kimberly Lawrence, Events Coordinator, has organized a fabulous "low county" agenda that includes a southern-style plantation party, a sizzling clambake, and other special treats…golf, clay target shooting, deep sea fishing, sport crabbin' cruises, and much more!

The President's Club winners will stay at the Hilton Head Westin, the island's finest oceanfront resort for 4 days and 3 nights. Announcements will be mailed to winners as soon as the final rankings are complete.

ILS Update

ILS2000 News

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ILS Support Team

Phone: (800) 648-2777

Email: ils.support@computerland.com

Helena-Lanham-Black, Mgr.

David Ekern, Dawn Hitchcock,

Mark Kliewer, David Parker

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Y2K Update

The Y2K update was one of the hottest topics at the National Conference, and rightly so – time is growing short! Please review the information now to be sure your ILS application is Y2K-compliant.

WARNING: Effective January 1, 2000, you must be using one of the following two Y2K-compliant ILS implementations. Please see below for more information about the two options.

Option 1 – (best)

· ILS2000 Version 1.1 with SYNNEX Data Engine (SDE) -- provides: